New to the Office Courses
Important! Please be aware that you will need your username and password to electronically sign each course upon completion. You'll find the signature form on the final slide of each presentation. You'll also need these credentials to take any of the course tests. If you don't know your username and password, use our password recovery page.
Ocular Anatomy and Physiology - Lynn Lawrence (733)
Gain an understanding of the eye and how it works by identifying how the eye works from the source to the brain. This includes all the structures, muscles and their cranial nerves, a tear film breakdown, and the visual pathway to the brain.
Visual Acuity - Tamara Franklin (752)
A necessary component of all patient exams is measuring a patient’s ability to see. This presentation will address the various ways that vision can be assessed and the importance of obtaining accurate measurements.
Making the Most Out of Patient History - Blair Lonsberry, OD (739)
An accurate and complete case history is a critical aspect of patient care. The optometric assistant plays a key roll in taking a detailed case history without slowing down patient flow. This interactive presentation will review the key components of a complete case history and some “tricks of the trade” on how to make it efficient and comprehensive.
Basic Terminology - Diana Graves (736)
Optometry can be a “foreign language” to staff, and even other physicians in other specialties. We will discuss phraseology to help us navigate through ocular terminology so you can “talk” with your doctor.
The Final Front Tear - Lynn Lawrence (757)
Learn about the anatomy and physiology of the tear film, and the ins and outs of dry eye including diagnosis and management.
Buzzwords for Technicians - Dianna Graves (567)
When patients call, or walk, into the clinic with an eye problem, there are certain phrases, or descriptions, they use that cause us to determine that a patient should be seen sooner than later: “buzz words”. We'll discuss these phrases - and where to put these people on the schedule!
How to Optimize Your Patient's Retinal Health Over a Lifetime - Damon Dierker, OD (594)
New evidence definitively shows that carotenoid supplementation is beneficial for patients of all ages, regardless of whether retinal disease is present, as it improves visual performance and reduces the risk of future vision loss. This course will explore how to integrate retinal health optimization into everyday clinical practice.
All About Pupils - Caroline Pate, OD (757)
Pupillary testing is a critical test performed during the optometric examination that may result in the detection of a serious underlying condition. Learn about the proper technique of pupillary testing and recording, as well as causes of “big pupil problems” and “little pupil problems”.
Performing Thorough and Reliable Visual Fields - Dianna Graves (604)
It is not enough to be able to “do” a visual field – you must be able to do a thorough, consistent and reliable visual field. We will discuss visual field parameters, HVF settings (blind spot monitor, spot size, how to adjust and use the appropriate correction) as well as False Positives and False Negatives, Grey Scale and the different types of HVF available (24-2, Sita, Sita Fast).
Contact Lens Complications - Adam Gordon, OD (782)
This course will provide an overview of common complications related to contact lens wear. Each complication will be described by clinical presentation (symptoms and signs), diagnosis, and treatment/management. The most frequent complications specific to various lens designs and lens care solutions will be reviewed. Strategies for prevention and long-term maintenance of the ocular surface will be presented.
Billing Strategies in the Optical Insurance Arena - Peter Cass, OD (563)
Optical income can represent 60% of gross. Proper attention to and management of optical revenue can have a huge effect on profitability. This course will review optical metrics, discuss sales techniques, strategies to maximize vision plan benefits, and pricing strategies.
E-Scribing and PQRS - Sharon Carter (558)
What are the guidelines for E-scribing? What are the current PQRS codes and modifiers that we will be using in Optometry. This course will identifying the proper code and the compliance measures required to get incentive bonus and avoid penalties in the future as we are required to prove “Meaningful Use” through the Medicare and Medicaid programs.
Common Diseases and Disorders - Mary Schmidt * (784)
Perhaps there is nothing more amazing than the structure and complexities of the human eye. Attendees will gain a greater appreciation and understanding of the eye and, in turn, they will be able to explain its function to patients in easy-to-understand language.
Intro to Refractive Data Collection - Ryan Gustus, OD (731)
Attendees will learn the procedures of the subjective refraction, including JCC, plus fog, and balancing a prescription. Emphasis will be on determining a plausible end point for the refraction. Para-optometrics performing refractions in the primary- care setting will be discussed, including integration and benefits to the practice.
Slit Lamp Lecture - Nathan Stevens, OD (704)
The goal of this course is to familiarize technicians with the instrumentation of the slit lamp and proper examination technique. We will review common uses of the slit lamp and cover basic safety measures to follow.
Lensometry Lecture - Michael Coleman (705)
This course will examine the parts of a manual lensometer, how to operate the lensometer, and how to ‘neutralize’ a pair of single vision and flat-top bifocals with the instrument.
Patient Education: The Contact Lens Dispenser's Responsibility - Diane Drake (719)
This course will introduce the contact lens dispenser to the responsibilities of properly educating patients on the proper care and handling of contact lenses, along with potential dangers. Basic methods for insertion and removal will be included.
A Review of HIPAA Rules - Wartman and Richman (730)
This course will review the new HIPAA rules, along with a review of the potential penalties for violations and how to identify and address any breaches in privacy.
The Importance of the Technician's Role in the Ophthalmic Exam - Michael Stewart, MD (732)
This course covers the finer points and pitfalls of the history and ocular examination, including pupils, confrontation fields, vision testing, and motility. This presentation is structured around cases that illustrate valuable points that are obtained from the history and examination. Technicians will find these pearls valuable when working up patients with new complaints and problems.
Eye Diseases Opticians and Technicians Should Be Familiar With - Vincent Young,MD) (755)
This course will focus on common entities encountered in an ophthalmic practice, as well as the important vision and potentially life-threatening conditions that also find their way into our offices. This will be a rapid-fire presentation of the most important points to remember, highlighting critical clinical concepts.
Preventing Medical Errors in the Optical Environment - Diane Drake (704)
This course will identify medical errors in the optical environment, understanding how they happen and what the results can be, as well as introducing ways to prevent them. Included in the discussion will be common terms, including failure mode, root cause analysis, assessment, and much more.
Pharmacology for Opticians and Technicians - Vincent Young, MD (758)
This course will examine the pharmaceuticals used to treat ophthalmic conditions as well as the drugs used in the office for diagnostic purposes, We will discuss the correct administration of drugs and the way in which we can educate patients on proper usage of their medicines to achieve optimal therapeutic effect.
Coding and Billing - Sharon Carter (426)
You will learn in this course the detailed criteria for choosing the proper code and how to build the proper code so that you can receive the payment to which you are entitled while ensuring compliancy and being audit proof. It is one thing to work for “free” but, to work, get paid, spend the money, and then have to give it back makes for a bad day!