MedPRO360 Sessions - 2017

These short video clips from MedPRO 360 provide an excellent example of this outstanding program held March 4th, 2017 in Atlanta.

SECO University Members can view full-length versions using the buttons below each video.These short video clips from the 2018 MedPRO 360 event provide an excellent example of this outstanding program held Saturday, March 3rd, 2018 in Atlanta.

SECO University Members can view full-length versions using the buttons below each video.

The Future of Medial Payment Reform and Obama Care…Where Do We Go From Here?

Thomas Sullivan

Mr. Sullivan is the editor/author of the popular website Policy and Medicine ( which covers important compliance and regulatory issues effecting healthcare providers and manufactures.

He is also President and founder of Rockpointe a global medical education company which subsidiaries including accredited CME provider Potomac Center for Medical Education and the popular MedX conferences

Tom is also the founder of the CME Coalition, a lobbying and education organization to help guide policymakers on continuing medical education issues. And chairman of the MACRA and CME working group, participants include American Medical Association, American Association of Family Physicians, American Osteopathic Association and Council for Medical Specialty Societies

Prior to founding Rockpointe Tom was a former political consultant for campaigns for US house and Senate and principle in a software company for political campaigns. Tom serves on the Maryland Governors P-20 Leadership Council.

Sullivan and Kraft Q&A

Full-length Video

Tom Sullivan and Daniel Kraft, MD join SECO President Ted McElroy, OD and Moderator Jack Schaeffer, OD for a short question and answer session.

Assessing Your Practice’s Financial Health

Owen Dahl

Using benchmarking and analytics can show you new ways to improve profitability, discover areas of concern, create a clear path for the future. Learn about the areas in your practice that you should be examining as well as tips and tricks for getting the information you need.

Owen J. Dahl, MBA, FACHE, LSSMBB, has been active in healthcare management for almost 40 years. He received his bachelor’s degree from Concordia College, Moorhead, Minnesota, where he was a member of the first graduating class in the hospital administration program. He then spent more than a decade as a hospital administrator in various facilities in South Dakota. He also served in the United States Air Force.

His move to New Orleans in 1983 brought a major career change. He started a practice management and billing company, which grew to manage 65 physicians in 11 different practices with revenues well over $75 million. In 1993, he advanced to Fellow in the American College of Healthcare Executives with a paper on Total Quality Management and its application to the medical practice. He also received the distinction of becoming the first non-physician member of the Orleans Parish Medical Services Bureau Board of Directors.

Performance Excellence – The Employee Factor

Dennis Snow

The number one reason that customers become disenchanted with a practice is because of employees’ attitudes of indifference. This program is designed to change that. In order to motivate excellence, practices must "engage the heart" of employees. When this happens, customers can see it, hear it and feel it in every interaction with a practice.

Dennis Snow began his Disney career in 1979 as a front-line attractions operator. As he advanced through the company, Dennis managed various operating areas throughout the park, learning and applying the skills it takes to run a world-class, service-driven organization.

Today, Dennis is a full-time speaker, trainer and consultant who helps organizations achieve goals related to customer service, employee development and leadership. Some of his clients include Huntington Bank, BMW Financial Services, Florida State University and Johns Hopkins Hospital. His articles appear in a number of industry publications and he is a featured guest “expert” on customer service, on several business news-talk radio shows. He is the author of the book, Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life.

10 Steps to Avoid Costly HR Errors and Legal Issues

John Slavich / Amie Remington

Human resources is fraught with rules and regulations that can easily trip up a practice owner. Learn 10 steps to take to protect yourself from these common errors and the legal issues that can arise.

John Slavich is the Director of Human Resources for Landrum Human Resources in Columbia, South Carolina. John is a graduate of West Virginia University, where he received his Bachelor of Science in Public Relations, and his Master of Science in Labor Relations. He has more twenty years of progressive HR experience in both large, publicly-held, and small, privately-held companies, and was awarded The South Carolina Human Resources Management Award for Professional Excellence in 2011.

Amie Remington is General Counsel for Landrum Human Resource Companies, Inc., which consists of Landrum Companies, Inc., Landrum Professional Employer Services, Inc., Landrum Consulting, and Landrum Staffing Services. Combined, these companies serve over 700 clients and 14,000 employees. Amie graduated cum laude with a Bachelors of Arts from the Honors Program of Florida State University in 1991 and with honors from Florida State University College of Law (J.D. 1997).

Slavich, Remington, and Snow Q&A

Full-length Video

John Slavich, Amie Remington, and Dennis Snow join SECO President Ted McElroy, OD and Moderator Jack Schaeffer, OD for a short question and answer session.