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FAQs for NAO/SECO Live CE Webinars

If your question is not answered by a FAQ item, please email education@secostaff.com

 

Webinar Time Zone

  • All webinar times are in Eastern Time - United States. Please adjust per your personal time zone.

 

Technology Tips

  • If you don’t already have the Zoom app on your computer, please download the Zoom App before the webinar. Once downloaded, close the app, then click the link below to enter the webinar - see “Webinar Access Link” below.
  • We strongly encourage you to use a laptop or desktop computer with a reliable wired or Wi-Fi connection. Mobile devices do not afford the same learning experience.
  • Attendees will enter the Zoom room with NO AUDIO and NO VIDEO. Microphone and video camera are not needed for the webinar. You will be instructed as to how to use the Chat and Q&A functions.

 

Registration

  • Registration is FREE and we are grateful to our sponsors who help make this possible.
  • Go to https://secouniversity.com/nao and search the webinars by date. Click on “Learn More” for the specific webinar you are interested in to view the full schedule and CE credit information.

 

Webinar Access Link

  • At least 24 hours prior to the webinar, attendees will receive an email with the Zoom access link. Be sure to check your spam/junk folder as the emails are from a third-party system
  • If you are not able to find your confirmation email, use the following link to log in to the Zoom webinar: https://secouniversity.com/zoom.

 

Keywords - IMPORTANT FOR CREDIT

  • Per ABO/NCLE requirements, SECO must confirm attendance. Each CE course presentation will include 3 keywords that speakers will announce at random.
  • Write down each keyword. Attendees must indicate all 3 keywords (per course) on the post-course evaluation in order to receive CE credit.
  • Sponsor presentations are NOT for CE credit and therefore do not have any keywords. However, we appreciate your feedback on the post-course evaluation.
  • Missed a keyword? Submit your post-evaluations (see below) with the keywords you DO have, then complete the following affidavit form: https://bit.ly/NAOaffidavit.

 

Post-Course Evaluations - Due within 5 days of the webinar event.

  • Be sure to use a personal, unique email address to submt your post-course evaluation (you will enter your email on the form) or we will not be able to process your certificate.
  • Attendees must submit a post-course evaluation, with a unique email address, for each attended session in order to receive a Verification of Attendance (VOA) certificate.
  • Links to access post-course evaluations will be posted on the SECO U website under the webinar date at https://secouniversity.com/nao.
  • See “Keywords” topic above. Attendees should take note of each keyword during a presentation and must indicate all 3 keywords on the post-course evaluation (per course) in order to receive credit.
  • If you are a North Carolina (NC) licensed optician, you will have the option to select “Spectacle” or “Contact Lens” if that option is available. You will also enter your 4-digit NC license number.

 

Verification of Attendance (VOA) Certificates & NC Opticians Board CE Credit

  • Attendees will receive Verification of Attendance (VOA) certificate for each session with a complete post-course evaluation. VOAs will be emailed within 30 days to the email indicated on the evaluation.
  • NC Opticians - SECO will submit attendance to NC Opticians Board within 30 days of the webinar.
  • Other States/Entities - Attendees may submit the certificate, on their own behalf, to ABO, NCLE or other state boards. It is up to each board as to whether or not they will apply the CE hours.

 

Webinar Archives (in lieu of handouts)

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