MedPRO360: Customer Service vs Customer Experience: What’s the Difference?

Joy Gibb | SECO 2021 | COPE: Approved and Current

There’s a lot of talk about the differences between customer service and a customer experience. This course will help you create an experience-based culture, and will provide specific ideas that can be implemented in your practice.
COPE: 73955-PM | 7/31/2024
Length: 1HR
Format: Video

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