9:30AM-10:00AM
Lobby Opens
Facilitator: Walt Mayo, OD

10:00AM-10:15AM
Announcements and Introductions
Facilitator: Walt Mayo, OD

10:15AM-10:45AM
Exceeding Patient Expectations
VSP Symposium
Speaker: Jeremy Burgess, Instructional Designer, VSP Optics
ABO/NCLE Credit: No

10:50AM-12:30PM
Contact Lens Related Pathology
Speaker: Buddy Russell, FCLSA, C.O.M.T., FSLS
2 Hours NCLE Level II CT21R017-3

The slit lamp may be the most important tool in the practice. Proper use of the various techniques is essential to fully utilize its use in the clinical setting. This course will also review the various contact lens complications that can occur as a result of contact lens wear. The probable causes and the possible cures for each complication will be discussed.

12:30PM-12:45PM
Break

12:45PM-1:15PM
Marchon and Altair Eyewear present: Optical Trends and Treasures
VSP Symposium
Speaker: Shannon Ball, Marchon, Regional Vice President, SouthEast
ABO/NCLE Credit: No

1:15PM-2:05PM
Commoditization of Eyewear: Lens Designs that Cannot be a Commodity
Speaker: Phernell Walker, MBA, NCLEC, ABOM
1 Hour ABO Level II ST21R045-2

In today's competitive marketplace, certain lens designs stand above all others. These lens designs cannot be commoditized. This course goes deep into lens design, effects of aspheric, atoric, refractive indices, lens thickness, advances in thin films, and innovations of lens geometry.

2:05PM-2:15PM
Break

2:15PM-3:05PM
Clear and Present Dangers of Diabetes
Speaker: Phernell Walker, MBA, NCLEC, ABOM
1 Hour ABO Level II ST21R046-1

Diabetes is a prevalent systemic disease that has direct implications on ocular health and vision. Knowing the implications of diabetes is an important aspect of eyecare for all eye care professionals. This course provides an up to date understanding on this increasing systemic disease and its effect on vision.

3:05PM-3:15PM
Break

3:15PM-5:00PM
My Top Optical Tips for Excellence
Speaker: Laurie Pierce, LDO, ABOM, NCLEC
2 Hours ABO Level III ST21N023-3

There is nothing more frustrating (and expensive!) than when a patient is scheduled to see the doctor for a recheck when the problem was in the eyeglasses needing a specific adjustment. A typical scenario is a patient who complains that she can see in the distance and in the near of her new progressives, but has difficulty seeing at intermediate range. Because the optician identified a visual complaint (poor intermediate vision), it is tempting to automatically book the patient for a recheck with the doctor. The result is wasted chair time (a luxury most practices
cannot afford) when the solution could have been handled by the optician. We will look at some case studies where optical problems are hidden in the prescription, and it is up to us to find solutions BEFORE we order the lenses or book for a refraction recheck. Using the Optical Approach to Excellence will help eliminate wasted time and resources and limit optical errors.

5:00PM-
Closing Remarks and Q&A
Facilitator- Walt Mayo, OD / NAO